What is Riley London return policy?
Riley-London offers a 14-day return period. Refunds are processed within 7 days, and there is no restocking fee. However, the customer is responsible for the cost of returning shipping.
How long does shipping take?
Orders are processed within 1 to 2 business days, and delivery usually takes 4-6 business days. Please note that during busy shopping periods, there may be delays of up to 3 extra work days.
Can I cancel my order?
You may cancel your order before it is shipped. Please contact our customer service at info@riley-londonuk.com as soon as possible to cancel your order.
What should I do if my product arrives damaged?
If your product arrives damaged, please contact us immediately. We will provide you with instructions on how to proceed with the return.
Can I exchange my order?
You can exchange your order for a new item free of charge within 14 days from the delivery date. Please note that the buyer is responsible for the cost of returning the item they want to exchange.
How can I contact Riley London?
You can contact Riley-London by email at info@riley-londonuk.com or by phone at +44 7520 643024. Our business hours are Monday to Friday, 9:00 - 17:00.
Business address:
Riley-London by ECOM ADVENTURES LIMITED
Office 5331 182-184 High Street North, East Ham
London E6 2JA
United Kingdom
Company Number: 15880242
