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At Riley-London, we are committed to providing free and efficient shipping services to our customers. Here you can find all the important information about our shipping policies.
KEY INFORMATION:
Shipping time
Orders are processed within 1 to 2 business days. Once shipped, delivery usually takes 4-6 business days.
Order cancellation:
You may cancel your order before it is shipped. In order to cancel your order please contact our customer service at info@riley-londonuk.com asap.
Damage upon receipt
If your product arrives damaged, please contact us immediately. We will give you instructions on how to proceed with the return.
Delayed orders
Orders may experience delays during times of high demand or busy shopping periods. If your order is delayed, please be patient and allow for up to 3 extra work days. If your order has not arrived after this time, please reach out to our customer support team.
Business hours:
Monday to Friday 9:00 - 17:00
E-mail: info@riley-londonuk.com
Phone: +44 7520 643024
Business address:
Riley-London by ECOM ADVENTURES LIMITED
Office 5331 182-184 High Street North, East Ham
London E6 2JA
United Kingdom
Company Number: 15880242